Shipping Policy

. Order Processing & Same-Day Shipping

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  All orders placed before 12:00 AM (PST) are eligible for same-day shipping.
  
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  Orders placed after 12:00 AM will ship the next business day.
  
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  Orders are processed Monday–Friday, excluding holidays.
  
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  Once your order ships, you will receive a confirmation email with tracking information.
  

2. Shipping Time Estimate (2–5 Days)

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  Standard delivery typically takes 2–5 business days depending on your location.
  
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  Delivery times may vary due to carrier delays, weather, or peak seasons.
  
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  WinterShopUSA cannot guarantee exact delivery dates but strives to ship as quickly as possible.
  

3. Shipping Rates

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  Shipping costs are calculated at checkout based on order weight, destination, and selected service.
  
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  Free shipping promotions, when offered, will be clearly displayed at checkout.
  

4. Tracking Your Order

Once your package ships, you will receive a tracking number via email or SMS.

Tracking updates may take up to 24 hours to appear in the carrier’s system.

5. Lost, Delayed, or Damaged Packages

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  If a package is marked as delivered but not received, please allow 24–48 hours for possible carrier delays.
  
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  WinterShopUSA is not responsible for packages lost due to incorrect shipping information provided by the customer.
  
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  If your order arrives damaged, contact us within 48 hours with photos so we can assist you.
  

6. Address Changes & Order Corrections

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  Once an order has been shipped, we cannot modify the shipping address.
  
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  If you need to correct an address, contact us immediately after placing the order.
  

7. International Shipping

At this time, WinterShopUSA ships within the United States only.

(If this changes later, we can update the policy.)

8. Contact Information

For any shipping-related questions or concerns, please contact HERE